FAQs
Frequently Asked Questions
What is Daniel’s Kitchen?
Daniel’s Kitchen is a Filipino caterer/bakery in the UK, specialising in authentic Filipino food, artisan bread, pastries, and traditional cakes. From soft pandesal to rich ensaymada and savoury lechon belly, we bring the flavours of home straight to your table.
Where are you based?
We are a UK-based Filipino bakery. All our products are freshly baked in our kitchen and are available for delivery across the UK, or with some products, for collection locally.
How long does delivery take?
- Local delivery or collection: Usually ready within 1–2 days.
- Nationwide delivery: Orders are dispatched by courier and typically arrive within 1–2 working days.
Do you ship outside the UK?
At the moment, we only deliver within the UK. This ensures our pandesal, cakes, and pastries arrive fresh and in perfect condition.
Can I order a custom cake or dessert?
Absolutely. We create customised cakes and Filipino desserts for special occasions. Share your ideas with us and we’ll bring them to life.
Do you cater for parties, events, or celebrations?
Yes! We provide bulk orders and event catering for birthdays, weddings, and gatherings. From mouth-watering lechon belly to custom Filipino cakes, we’ll make your celebration extra special. Please contact us to discuss your order.
What payment methods do you accept?
We accept all major debit and credit cards, bank transfer and other secure online payment methods.
Do you offer refunds or returns?
Because our items are freshly made and perishable, we cannot accept returns. If your order arrives damaged or incorrect, please contact us within 24 hours and we’ll resolve the issue.
Can I change or cancel my order?
Orders can usually be changed or cancelled within 12 hours of purchase. Please contact us as quickly as possible for assistance.